Terms and conditions (T&C)

  • The website is operated by Marhaba Digital Services FZ-LLC having license numbers:47013284. numner . If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern companies’ relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
  • “MARHABA DIGITAL SERVICES FZ-LLC” maintains the https://marhabadigitalservices.com Website (“Site”).
  • “United Arab of Emirates is our country of domicile” and stipulate that the
    governing law is the local law.
  • Visa and Master Card) and which currencies will be accepted for payment
  • We will not trade with or provide any services to OFAC and sanctioned countries.
  • Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.
  • Cardholder must retain a copy of transaction records and Merchant policies and rules.
  • User is responsible for maintaining the confidentiality of his account.

Terms and conditions

Please spend some time reading our Terms & Conditions, which contain important information on how to use the website and the services that are provided. By using the website, registering, placing an order, or accessing any of the provided services, you consent to enter into a legally binding relationship with the Company. The terms of this Agreement can be modified, revised, amended, or changed in any way by the Company at any time. You acknowledge that you have read this Agreement before accessing the current website. Avoid using the website if you don’t agree with the Agreement, and leave as soon as you can. If you continue to use the services after it has been altered and published, you accept the amended Agreement. Please stop using the website and request that your account is erased from the database if you wish to terminate the agreement. The collection, processing, and transfer of personal data are governed by the Privacy Policy, which also contains the Terms of Cookies used as part of the given Agreement.

DEFINITIONS

Vocabulary

1.1. The term “Agreement” refers to the Terms and Conditions. 1.2. The term “Company” refers to a business that provides customers with independent research and writing services under this Agreement’s rules. 1.3. “Website” refers to the Company’s freely accessible, publicly searchable website located at http://marhabadigitalservices.com. 1.4 The “Professional” is the person who has agreed to perform services as a freelancer for the Company following the Company’s rules. 1.5 “You,” “Client,” or “User” refers to the person who uses the website and/or places an Order with the Company to get the Product in accordance with his or her needs. This person is also subject to the terms and conditions outlined in this Agreement. 1.6. An electronic request from a customer for a particular good or service that has been paid for is called an “Order.” 1.7. Order progress at a specific stage is defined by “Order Status.” 1.8 The term “Product” refers to a completed electronic document that is the result of an Order. 1.9 An updated version of the initial Product that was started by the Client is referred to as a “Product Revision.” 1.10 The organizational division of the corporation tasked with facilitating and overseeing the Order process is referred to as the “Support Team” or “Support.” 1.11 The organizational division of the corporation tasked with determining the degree of product and service quality is referred to as the “Quality Assurance Department.” 1.12 An interactive component called the “Messaging System” guarantees communication between the Client and the Support/Professional

2. Nature of Product and Terms of Use

2.1. The Company offers a service that enables the customer to find experienced Professionals that may provide career services as well as particular recommendations intended to aid the customer in his digital needs. Delivering goods or services to customers following their requirements is the goal of this Agreement. Everything the Company provides is merely intended to further the Client’s career by doing as he directs. The Company is also not responsible for the Client’s failure to use the Product to effectively find the desired employment or for the Client’s improper use of the Product. 2.2. Company provides the following services for its clients, the price bracket is also mentioned here: Logo Designing (Starting from $20) Website Designing (Starting from $199) Digital Marketing (Starting from $99) Mobile Development (Request a Quote) 2.3. The services include different packages which can be found on the website for the client’s reference and ease. Deliverables of the packages depend on the pricing of the packages. 2.4. Due to its inability to determine the exact age of website visitors, the Company does not ask the Client their age. No one under the age of 16 may use the Company’s services without their parents’ or legal guardians’ consent. If you’re a parent or legal guardian and you have any reason to believe that your child or ward has provided the Company with their personal information without your consent, kindly contact us at info@marhabadigitalservieces.com. When an order is placed with false information, including an Order made for another person or a minor without that person’s parent or legal guardian’s agreement, the terms of the giver Agreement are broken.

3. Order Process

3.1 Placing an Order. When filling out an Order form, it is the Client’s exclusive responsibility to sign up using a trustworthy email address and to offer an accurate phone number where the Client can be reached (preferably both – home and mobile). It could be necessary to contact the Client multiple times while the Order is being processed. To place an order, you must supply a valid email address or a valid phone number; otherwise, this Agreement’s terms and conditions will be violated. This could result in the client losing any rights to the implied warranty or guarantee. While using the account, the Client is required to: · In the event that the password needed to access the account is disclosed or may be revealed, immediately contact Support. The client is accountable for any actions made on the account up until it is closed or misuse by others is reported. Direct telephone conversation between the Client and the Developers is prohibited by the Company. Any of the numerous interactive components created by the Company for that purpose are available for use by the Client. The client can also contact a skilled Support Team, who are available 24/7, with any questions or problems. 3.2. Provided information The client’s details from the order description and any additional files needed for order fulfillment are immediately made available to the Professionals after the order has been paid for. When contacting the Professional, through the Messaging System, the Client is strongly advised not to reveal any personal or billing information (such as the Client’s phone number, email address, etc.), as the Company is not liable for the information voluntarily provided by the Client when placing an Order

Discounts

A discount code cannot be applied after the order has been placed. The Company is not bound to replace the Order or make up the difference if the discount code is not used while placing the Order. As a result, the Client must be diligent and precise when filling out the form and placing the Order. Instructions The instructions of the Client shall be thorough and precise to the degree that the Company complies with such instructions. After placing the Order, the Client must supply Proper requirements or fill out a survey with the data needed to finish the Product. The client can send all the necessary information using either of the two approaches. If the Client does not provide the necessary information within the proper time limit for the execution of the Order, the Company cannot fulfill any implicit promise or guarantee and will not be held responsible. The Client is advised that any requests for changes made after the Order has been completed may only be based on the essential requirements and specifics of the initial Order. Any departures from the initial requirements of the Order shall be deemed to be “editing,” a separate service offered by the Company. In this case, the Company will not agree to any free revision requests that differ from or deviate from the terms or descriptions of the original Order. Any further requests or instructions must be provided before a Professional is assigned to the Order. If this requirement is not reached, the supplied Agreement will be void, and any claim to an implied warranty or guarantee will also be nullified. 3.5. Sources Any data offered by the client may be used by the Professional at their discretion. Additionally, if the Client has not provided this information himself, the Professional can utilize the Internet to better comprehend the Client’s instructions, and the Order’s specifications, and to confirm that the Order complies with the requirements of the position for which the Client is applying. 3.6. Messaging System A straightforward and practical form of communication is the messaging system. For any updates from the Support Team or the Professional, the Client should keep an eye on his or her messages. The Client should use this interactive feature to swiftly respond to any queries, address any issues, or give more instructions. Not checking the Messaging System is not a reason for a service to be refunded. The client can reach the support team at any time by calling our tollfree number or sending an email if they have any questions on how to use the messaging system. 3.7. Incorrect Order Placement The Company maintains the right to refuse to process or resubmit the Client’s Order if the provided specifics diverge from or are incompatible with the initial description of the Order. If you ask for a deadline extension and don’t give the right description or the wrong Product, you can have to pay more. Please be informed that the Company only takes these steps to guarantee that the Client’s Order is successfully processed and completed by the best Professional possible. Every time a request or additional fee is made, it will first be negotiated with the client. 3.8. Tracking Order Progress The customer is highly encouraged to use their online accounts to contact the support staff and Professional, as well as to check the status of their orders. The following states of the Order are possible:  Order is not paid – The Order has already been recorded into the Company’s system, but before the Company can start working on it, the Client must complete the payment.  Research has been started – The Order has been paid for and given to the experienced Professionals.  Preparing – A Professional is currently working on your Order.  Order is completed – The Client receives access to a review copy of the Product. From their personal account on the website or from the email that is automatically sent to their email address, the Client may download it at any time.  Returned for revision – The Professional is modifying the finished work following the client’s requests.  Hold – The Professional has temporarily stopped working on the order, and the Support Team has put it on hold. For more information, it is advised that the customer get in touch with the support staff or go to the Messaging board on their own profile.  Order is canceled – The order has been canceled. Please note that the descriptor on your card will be marhabadigitalservices.com.

4. Delivery/Downloading Policy

4.1. Service Distribution. The Service distribution service comprises the company sending the client’s project, Logo, and Website to the client. 4.2. Once the project is completed, it is handed over to the client after 100% payment has been made 4.3. If the client wants to have modifications, revisions, they will have to inform the company within 5 days of the project delivery. 4.4. The company wants to give its clients the highest level of satisfaction. However, any delivery issues brought on by causes beyond the Company’s control, such as spam filters, erroneous email, a lack of internet access, and general negligence, among others, the Company is unable to manage and will not be held responsible for. The Support Team is available to assist the Client with any Order delivery concerns around-the-clock. However, providing the Company with the correct contact information is entirely the Client’s duty. 4.5. The Company shall not be held responsible if the Client is unable to download the Product if it is delivered on time. Please be informed that there is presently no assurance of a refund and that the Client will still be responsible for paying the Professional for the completed work

5.Termination

5.1. If the Client fails to comply or communicates in a way that precludes the execution of the Order or if the Company has cause to suspect that the Client is acting fraudulently, the Company maintains the right to cancel any paid Order at its discretion. In any of the aforementioned circumstances, the Company does not guarantee payment. Each case is carefully studied, and the final decision is made based on a number of variables. The Company shall have the exclusive discretion to determine the appropriate course of action based on the particular facts of each instance.

6. Revision policy

6.1. To ensure excellent customer service and the clients’ satisfaction with the Product, we provide a free revision service or alternative. The Client has 30 (thirty) days following the Order’s initial deadline to request a free adjustment. We pledge to complete any changes within five days if the client asks them on the 30th day after the initial deadline. 6.2. If the Client has missed the policy deadline but still needs his Order changed, the Client may place a new Order for editing purposes. 6.3. In circumstances such as, but not limited to: changes to the initial Order details; unreasonable product returns; abuse of the Professional service; and obviously abusive use of the revision option, the company’s quality assurance department reserves the right to impose a cap on the number of revisions or to reject requests for revisions. 6.4. If a change request deviates from the original specifications, the Quality Assurance Department has the authority to reject it. If the request falls within the specified parameters, the Company will cheerfully and without charge amend the Client’s Order to satisfy the initial criterion.

7. Satisfaction Guarantee

7.1. The company will offer free modifications within 5 days of the customer’s request if they are not satisfied. 7.2. If the Client has missed the policy deadline but still needs his Order modified, the Client may place a new Order for editing purposes. 7.3. If the Client feels the need to do so, they can cancel an Order at any moment before it is fulfilled. 7.4 The Support Team must receive all written cancellations and refund requests via email or the Order Messaging System. In the odd event that the customer is dissatisfied with the product or receives it after the deadline, they have the option to request a partial or full refund. Any request may be granted or denied at the sole discretion of the Company on an individual basis. 7.5. If a customer asks for a refund because they think the goods are of low quality, they must back up their demand with strong justifications and concrete examples. Until a comprehensive list of infractions is supplied, the refund request won’t be forwarded to the quality assurance division for further examination and refund request approval. 7.6 If the customer does not request a change of the goods within 30 days after the order’s initial deadline, it is assumed that the customer is happy with the product and the customer will not be qualified for any money-back refunds.

8. Promotional Materials

8.1. The Company retains the right to email Clients with news, updates, discounts, and other material the Company may believe Clients may find useful. 8.2 The Client consents to receive emails and other electronic communications from the Company, such as push notifications and SMS, but not limited to. 8.3 The client can opt not to receive any more promotional emails by clicking the link included in these emails. If the Client has any problems receiving such communications, they can email us at info@marhabaditalservices.com.

9.Waiver of Breach

9.1 Any prior or future Client violations of this Agreement may not be inferred from the Company as a waiver of those violations. In addition to any other remedies provided for in this Agreement or by law, all remedies provided for in this Agreement are to be seen as cumulative. 9.2 Any term or condition of this Agreement that is not strictly complied with by the Company shall be deemed to have been waived by the Company with respect to that specific instance alone, and shall not be deemed to have been waived with respect to any subsequent breaches of such term or condition.

10.Amendments

10.1. Any provisions of this Agreement may be changed, amended, revised, or in any other way by the Company. The Client expressly agrees to be bound by any additional modifications, amendments, revisions, or changes as contemplated herein by continuing to use the Company’s services. Because modifications are reflected in this portion of the website, it is the Client’s responsibility to regularly monitor this Agreement for changes.

11.Entire Agreement

10.1. Any provisions of this Agreement may be changed, amended, revised, or in any other way by the Company. The Client expressly agrees to be bound by any additional modifications, amendments, revisions, or changes as contemplated herein by continuing to use the Company’s services. Because modifications are reflected in this portion of the website, it is the Client’s responsibility to regularly monitor this Agreement for changes

12.Severability

12.1 The Client acknowledges and agrees that if any part, term, or provision of this Agreement is found by the courts to be unlawful or to violate any applicable law of the state in which it was made, the validity of the remaining portions or provisions shall not be affected, and the Client’s rights and obligations shall be construed and enforced as though the part, term, or provision in question had not been included in the Agreement.

13.Law Governing

13.1 It is acknowledged and agreed that this Agreement will be governed by the laws of the nation in which the Company maintains its principal place of business or any other nation the Company considers acceptable for the interpretation and execution of this Agreement.

14.Place of Suit

14.1 Any lawsuit or other legal action to enforce this Agreement or any of its terms must be filed in a court with appropriate jurisdiction in the city where the Company has its major office, or in any other place the Company considers appropriate.

15.Termination of the Use of the Service

15.1. If the Client wishes to discontinue the Agreement at any time, they may do so by sending a direct account deletion request to info@marhabadigitalservices.com.